• My Garmin wants to do some updates. I've connected it but it just gets stuck at 'Preparing Device for Software Updates' for hours on end. Anyone had this / any fix?


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    • Screenshot 2023-03-23 143310.jpg
  • Yeah, probably trying to download big maps. I had it shit the bed once years ago and contacted support. There's some temp folder it uses you need to clear out.

  • Snippet from their email:

    Windows Vista, Windows 7, Windows 8 and Windows 10

    Go to Computer or This PC
    Open your Local Disk (C:) drive
    Go to ProgramData
    Open the Garmin folder
    Delete everything inside the folder
    Restart your computer

    You can then reinstall Garmin Express to ensure you are using the latest version by following the steps below:

    Click http://download.garmin.com/omt/express/B/GarminExpressInstaller.exe
    Click Run
    Accept the Terms and Conditions and click Install
    Click Launch

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