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  • What about soft purchases? You arrive at the self-checkout with heavy stuff at the bottom of your basket (Bananas on top, un-mashed). The soft stuff will go through first so ends up at the bottom of your bag if you pack it straight away.
    Nah, just don’t be selfish. If you have so many items you can’t be express at the express checkout go express your experience and expectations to industry experts and ask for a medium-speed exits.
    In my experience it’s the software that holds my transaction up with slow scanning, ponderous product finder app and tetchy bagging area.

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