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For the small trollies, in stores where scan and go does not exist, they are a god send. Why should I load all my stuff onto a belt, have some other person handle every single item, slam it down a small metal slope, then try and pick up my now disorganised shopping?
Load trolley efficiently, scan one by one into waiting bags, pay, collect sweet sweet clubcard points, fuck off.
Some supermarkets (Tesco, Asda, plus others?) have self checkout zones for trolleys, sepearate from the basket zones. I hate it when basket shoppers sneak into the trolley zone!