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not sure why it gets a lot of stick from everyone
They are ok for light use. not the nicest to use or work on by a long way but OK and fairly cheap if you use them within their capacity.
They may have ironed out these problems but if you were lugging weights up hills in manageable gears with powerful mid drive motors (see all modern cargo bikes) you would drastically shorten their life. and once they break internally there's nothing to be done except warranty the hub and get a new one.
Does anyone have recommendations for a wheelbuilder for cargo bike wheels?
I have ordered a replacement rear hub from Enviolo (as my Nuvinci N380 has done its time) - went for the EXTREME hub: https://orders.enviolo.com/collections/hubs
I have personally enjoyed my time with the N380 - not sure why it gets a lot of stick from everyone.
I need a strong 36h rim 26"and a the strong Sapin spokes.
I have used this company to get spokes in the past but it's a bit of a pain to send it all there & back tbh:
https://www.spokesfromryan.com/