• Sorry for the lack of updates to all that are interested, unfortunately the reset didn't do it. As suggested it was a battery issue (runs fine hooked up to a bench top power supply) I plan on taking the pack apart tomorrow and ordering some new cells.

  • You can order a whole new aftermarket battery pack that’s the same size etc as the original - no need to mess about with cells - I had exactly the same issue with exactly the same dyson.
    Just two screws and a plug and play battery pack (IIRC!) and it’s been working better than new for over 2 years, still fits in the original charger wall mount et al.

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