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You can order a whole new aftermarket battery pack that’s the same size etc as the original - no need to mess about with cells - I had exactly the same issue with exactly the same dyson.
Just two screws and a plug and play battery pack (IIRC!) and it’s been working better than new for over 2 years, still fits in the original charger wall mount et al.
Sorry for the lack of updates to all that are interested, unfortunately the reset didn't do it. As suggested it was a battery issue (runs fine hooked up to a bench top power supply) I plan on taking the pack apart tomorrow and ordering some new cells.