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there are no guides on how to service this
Where's the leak / which o-ring do you need to replace? Might be easy enough to hive mind how to replace it, and save a few hundred.
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Isn't this the bit of your consumer rights where yes it's out of warranty but you could argue that it must be fit for purpose and last a reasonable amount of time? Given the cost of that tap and the proximity to warranty period I'd say it should still be covered here - I can't see how 2yrs is a reasonable amount of time for a major kitchen appliance from a premium brand. I just had a Garmin 945 replaced which was 4yrs old and I bought from a rogue site in HK - Garmin didn't question things when I said above.
NotThamesWater
Tenderloin
@Velocio
Going to update my tap recommendation:
Tap: https://professional.dornbrachtgroup.com/products/en-GB/GB/Dornbracht-33865895-00-Profi-single-lever-mixer---polished-chrome-polished-chrome
This has leaked, like putting a thumb on the end of a hose it shoots water horizontally almost days after going past the 2 year warranty (based on purchase date).
Dornbracht have sent a new O-ring, which is great — except there are no guides on how to service this, there are no accessible bolts, etc, and it appears to need specialist tools.
I'm kinda stuck now, a leaking tap that makes a mess and the spare part to fix it, but no warranty coverage and obviously it will need to be fixed in-situ. I've tried Pimlico Plumbing but despite the callout charges and having paid for that, they reached the same conclusion that this was not a serviceable part.
Am seriously thinking about replacing it with this: https://www.grohe.co.uk/en_gb/essence-single-lever-sink-mixer-1-2-30503000.html because if the cost of getting another plumber out (who may still not have these tools) is going to cost me a few hundred and isn't guaranteed to be a long-term fix, then fuck it right, I may as well sink the cost towards a tap that is end-user serviceable, does have ample spare parts, is known to plumbers, and will be a long-term fix as the warranty starts over and is longer.
Unless of course, someone knows a forum-friendly plumber in North London who wants to try their hand at repairing it in-place before it goes the way of landfill.