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What do you get if you go on the track your application site https://www.passport.service.gov.uk/track/ and enter your details.
For me an address appeared there that I had to send stuff to
(HM Passport Office
UK-EDP-FTA
PEX Application Number
PO BOX 231
Bootle
L20 7YW ).
I am getting a new passport. I had my identity verified by a friend, I did the form online and was contacted about the hyphen in my name. It shouldn't be there but it is. In order to get it changed I have to send in two bits of documentation where your name doesn't have the offending hyphen. Easy I said. I will email you the address she said. No email. Where do I send these docs? I really need to get this over the line before travelling at Easter!