Basically explain you listed accurately and in good faith and you dispatched within 48 hours but you're sorry they aren't 100% satisfied. Offer a 15% partial refund to just get the matter closed else just go through the returns process.... The buyer holds all the power unfortunately so just go through the process
Basically explain you listed accurately and in good faith and you dispatched within 48 hours but you're sorry they aren't 100% satisfied. Offer a 15% partial refund to just get the matter closed else just go through the returns process.... The buyer holds all the power unfortunately so just go through the process