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Doesn't sound like you're the arsehole but if they paid with paypal you are shit out of luck in any case.
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Yeah given:
" I have got plenty else going on domestically and personally that I don't really have energy to engage"take the hit and keep it easy for yourself and take the return? I've never had this happen while selling on eBay (touch wood) but it's the path I'd take if someone got the hump over a purchase. Same with twats sending an offer that you accept then don't get paid. Temptation is to force them to buy/spam them, but in reality easier to let it lapse and relist for the benefit of your zen.
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I'd say buyers fault, hasn't clicked on the pictures probably, just looked at the thumbnails and hit bid.
Post is your responsibility but if you did it quickly and there was an attempt with nobody home, that's then their fault imo.If you refund, you'll be out for the postage.
You'll also only get most of the eBay fees back but non of it to your account, it goes as credit on your eBay account for spending on eBay iirc
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Five-Hats
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@theflatboy
Never dabbled in this thread before, but interested to get a second, third... opinion on something from neutral bystanders!
Sold a carbon seatpost on ebay. Described as good condition used. Reserve was low as it was in a batch of stuff I was clearing out without trying to push for a high sale price, just wanted it gone.
Sent it the day after sale, it was attempted delivered two days later. Issue with Royal Mail and the buyer taking the delivery meant it didn't actually get delivered for another 8 days, but that was out of my hands. Now arrived, buyer is complaining that it is more marked, scuffed, visibly worn / used than described and it "didn't arrive on time", and wants a refund. I have got plenty else going on domestically and personally that I don't really have energy to engage, but am minded to reply along the lines of:
"Item is as described and as per photos on listing. It looks like a used carbon seatpost looks, i.e. visibly marked and surface scuffs etc. and for the price paid it is as described. It was sent ahead of schedule and other than your issue with accepting it would have been delivered well on time. Sorry, no refund."
On the one hand I could refund, relist, and more clearly zoom in on the surface marking etc. to emphasise it. On the other hand, the guy's got a used carbon seatpost for a good price which is functionally perfect, and I can't really be bothered...! Thoughts and view gratefully received!