Becoming more persuaded by the minute the guy who told me about UT tools (who worked in a bike shop) just wanted me to take my bike there to get it serviced rather than me just buying a cheap tool/using a 10mm allen key and doing it myself.
Are you confusing Ultra Torque with Power Torque? The latter definitely needed an array of expensive proprietary tools.
That sounds the most likely explanation.
@andyp started
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Becoming more persuaded by the minute the guy who told me about UT tools (who worked in a bike shop) just wanted me to take my bike there to get it serviced rather than me just buying a cheap tool/using a 10mm allen key and doing it myself.