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aggi
Sorry not a refund. A calling off of the debt hounds. I can't see if I paid or not - it was nearly 6 months ago, and I don't which one of several payment methods were used. I'd better give them a call
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I am very sorry to inform you that we were not able to take payment for your order. This was due to a system error which meant that the authorisation of funds expired on our system before we were able to charge you. We do apologise for any inconvenience that this may cause for you.
We would advise you to check your statement to confirm this.
Should you wish to keep the item(s), we would need to process a recharge. The recharge can be processed in two ways:
Alternatively, you are more than welcome to return the item back to our warehouse through the following link. Just let us know once the item has been returned so that we can note this on our system. Please do let us know how you would like to proceed, and we can assist you further.