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  • I seem to recall someone saying here that London Green Cycles either don't check or take ages to reply to emails? Is it best to call them?

  • Not always the best from my experience. I used to email and call just to make sure they got my email. In fairness we have a Douze so any bike related issue was normally them waiting to hear from Douze. I did end up contacting Douze direct at times too.

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