You are reading a single comment by @NickCJ and its replies.
Click here to read the full conversation.
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
@NickCJ
The ombudsman is pretty consumer-friendly so I think it's unlikely they'd leave you in a worse position than your current offer. Particularly if you have that statement from them in writing.