You are reading a single comment by @grams and its replies.
Click here to read the full conversation.
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
grams
After raising a complaint (which was hilariously deemed ‘resolved’ before I’d even had a chance to respond to the irrelevant copypasta sent by an agent with a thirst pic selfie attached to her email) and threatening with ombudsman and press, Bulb finally ‘readjusted’ my bills, silently, with no acknowledgement or apology.
I’m however now left with no way to adjust my direct debit amount to anything lower than £780/month lol