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I’ve been amazed how quick they are, and how much better service you get (at the moment).
Response times might change with demand with large scale migrations and volume of new customers on the horizon, but pleased with them at the moment.
For anyone with solar, currently you can’t combine the EV tariffs (go / intelligent) with their 15p fixed or agile export tariffs.
You can have the export tariffs with the tracker import tariff though.
This might change in future as the outgoing tariff is a ‘beta’ product.
Acliff
Instant response to my email, amazing!
I've was on hold with EDF for over an hour before christmas.