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I don't know how to assess someone's work in a trade I have no experience of.
What I can say is:
He got my house warm. And he took it personally, like the house and it's crazy ex local authority pipework wasn't going to beat him. After installing our boiler he came back at least two more times over a week or so, the final time with his workmate and they sorted it.
Perfect, i like to see those super neat install pics as it shows they give a toss.
will give them a ring tomorrow.