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livid at my previous supplier for being fucking useless
Know that feel. I was with Green Network Energy at our old place, they went bust and EDF picked up their customers.
EDF kept sending me emails saying they were working on transferring us over, but nothing happened. We moved house, having last had a bill in December 2020. EDF had our new address and my contact details.
Didn't hear anything else from them until the other week when I got an email from a debt collection agency asking for over £650.
As far as I can work out, EDF are, like other suppliers, banned from 'back billing' customers by OFGEM, which means they can't bill me as the energy was used over a year ago, so they've sold the debt to this collection agency instead.
I'm ignoring their emails and letters and they'll have to take me to court to get a penny. Which I can't see happening.
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Fox
sohi
Switch to Octopus due to better provision of tariffs for solar export and EV charging on Saturday.
Called yesterday (Monday) as requested by them to ask about updating the meters to gen 2 and replacing the faulty meter.
Got an engineer coming to replace both meters on Monday 30th Jan.
Very impressed, but also livid at my previous supplier (utility warehouse) for being fucking useless.