• I bought a half decent carbon Focus bike off ebay described as excellent condition:
    Arrived via APC/Paisley Freight below.
    Asked him why he's stacked the box like that..
    "It's easier to carry!"
    Very rare to see me publicly angry, but this was one of those times..
    ..couriers response; "You should see how they come into the depot!"

    Parcelforce for me from now on...

    Anyway...

    Opened the box - packed well, but both wheels not straight, frame end in contact with stacked end, massive scuff/scratches on DA shifter - generally not excellent condition.

    Sent the frame and wheels off to bikeshop for an inspection/true and msg'd seller.
    Good response from him, only fairly asked for a video of untrue wheels. Agreed shifter condition was not good.

    Thankfully frame was inspected and fine - both wheels only £40 to true and I asked for a £20 partial refund for the shifter. Sent me £100 as a gesture.

    Fair play to him. Genuine seller. Always makes sense to describe ebay items very well though, to save hassle in the long run. No excuse for Paisley Freight's poor service.


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