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ric_a5
crossedthread
DPD.
First scheduled delivery failed to show up.
Second scheduled delivery (when I was due elsewhere and had to be late) failed to show up - but here’s the real salt-in-the-wound;
Five minutes before the end of the delivery window I had opened up the email notification link to their tracking info (for the second time - more on that in a bit) and it told me it was ‘running a little behind’. This was a total lie designed to placate me and keep me in for a bit longer, and a bit longer, and …..
How do I know? Well, the first time I opened it was 15 mins before the end of the delivery window where the message read ‘you are drop No 75 and the driver is on drop No 32. Estimate with you in 2h 15mins’ !!
So DPD, a bit of honesty right at the time where people look at their watches wouldn’t go amiss, eh? Crossing my fingers now for a successful third delivery.