In the news

Formula 1 drivers now banned by the (Emirati) president of the FIA from making any “political, religious and personal statements” without written permission. This is where sportswashing gets you to.

https://www.theguardian.com/sport/2023/jan/10/ben-sulayem-warns-drivers-not-to-use-f1-for-private-personal-agenda

So if customers stopped being happy to buy things from shops that use Evri because of the shit service and the way they treat their staff, Evri would still make money? Is that what capitalism is?

The actual customer can afford a service from Evri that makes a percentage of their customers unhappy to a level that is only partially related to those people's unhappiness. This isn't rocket science. Remembering the identity of the real customer is a start, though.

Been in place for a while, lot of division brewing between the FIA and FOM (Formula One Management). Not surprised they waited for Vettel to leave to bring this in as now it's only really Hamilton who'll be speaking out about things like that.

What's even more ridiculous is that apparently Lando Norris' work with Mind (a mental health charity, https://www.mind.org.uk/information-support/your-stories/can-we-just-talk/) is included in his definition of "political, religious & personal statements"

FFS Lando

Are you always this grumpy with people who aren't as knowledgeable as you?

Curmudgeonly

Evri has a lot of customers, some of whom (e.g. Amazon) are in quasi-monopoly positions. In that situation, the happiness of Evri's recipients is not the most important factor.

That's not even true for the same store. I had to get a Tesco home delivery recently because
something I wanted was never in stock in the store.
Same thing with trying to piece together the ingredients for a potting mixture, multiple visits to the store even with checking their stock online didn't work, had to bin my cuttings.
Stores were dying before the pandemic and with the problems they have now it's worse.

I'm not that old... oh, well, maybe.

High St retail was on the way out for years and all retail died when Maplins closed.

RIP Maplins.

Curmudgeonly

Such a good word

It was just a silly generalisation.

But I do know people who will quite happily pay £x to get something delivered where it can be obtained for less in a local shop, and then complain about the time it takes for delivery whilst sitting on their arse and doing nothing whilst also complaining about how they don't have any time to do any exercise because they have to be in so they don't miss a delivery.

Evri has a lot of customers, some of whom (e.g. Amazon) are in quasi-monopoly positions. In that situation, the happiness of Evri's recipients is not the most important factor.

Its still a key part though, but I understand and agree with your point.

Its just weird that one of the most grumbled about companies in the country is expanding so quickly with little or no customer backlash. I suppose what I'm trying to say is similar to wha you just said 90+/100 successful deliveries is enough to make Evri's customers customers accept their bullshit. If the service really was as bad as many say, consumers would boycott brands that use them.

Roger Hallam of XR is in Wandsworth prison and has written this. A good read: https://docs.google.com/document/d/1NN5visIo9PQS9ZZ2EC5qLcle9c2pHU8a-j8LUE6gV-s/edit

If the service really was as bad as many say, consumers would boycott brands that use them.

Apply this logic to the U.S. health industry. Or privatised essential services in this country. Or the music industry pretty much anywhere. The gap between what the putative end customer would really like or want (if they even had the opportunity to hear about it) and what is convenient for the producer to provide can be huge. The producer normally wins.

I studied economics formally, for a bit (was pursuaded I had other talents). When you're introduced to the concept of the perfect market, one of the first things that you're told is that it doesn't exist.

Evri are fucking shit though

"Here's proof of a successful delivery"

That's funny, because I know it's a pair of shoes that cannot fit through a letterbox, you bellends. So why am I not surprised to find them in a bush when I get home...

"How did your courier do?"

Pretty badly, but replying to this email does fuck all, which you're not fussed about.

2 Attachments

Enjoyed that, cheers

I'm currently waiting for a from Wiggle. Should have been here on Sunday. Got to the Evri depot early on Sunday morning and then nothing. Very annoying. In theory I could have gone to a shop or two but I haven't had the time between work and family commitments in the last few days so online seemed like a good idea.

They are shit. 2 parcels lost / destroyed of the last 4 times I’ve used them (3 of those times someone sending something to me). Can’t even speak to a human to follow up. I’ll only use them if booking through a third party who insures the contents and they can deal with it

Fun fact about NI peeler vehicles, the number plates don't have any garage or dealer markings or brandings on them like regular cars, for maybe obvious reasons. Conversely, makes it easier to spot an unmarked car.

This used to be a thing for the police in general, certainly during the '90s. They actually stand out a mile when you know about it, was handy when you suspected someone may have been drug squad!

Apply this logic to the U.S. health industry. Or privatised essential services in this country. Or the music industry pretty much anywhere.

To the extent these markets fail they fail in quite different ways to delivery, don't they? The market failure in delivery is really an externality problem, i.e. you the consumer are sort of a third party to the bargain between the retailer and the shipper.

Ah, I thought is was only NI. When I came over here in 2006 I instinctively looked out for it and saw garage markings on fed whips.

forever in our hearts