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yeah, I've been recommending them to people for about 6 years. I imagine that covid was a double edged sword for them with the rise in people wanting chairs at home increasing but probably not enough to sustain the same turnover for them as selling to companies buying in bulk to furnish whole offices, especially with all those closed offices inventory flooding the market.
HatBeard
Shame. Bought a few times from them, always been prompt, well priced and good.