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@Stonehedge
I've used Hyperoptic for years and have had it in our current place for a year.
Long term, they've been great for customer services and stability but they are dependent on BT for core stuff (in most London installs) so sometimes outages happen outside of their control. I think HO are struggling with engineer staffing at the moment too.
Their first line support is the best I've experienced. No scripts to follow. Just experienced people listening to your problem and using their brains. Communication for simple outages is second to none. You usually don't even need to call them if you lose service. You'll get a message from them to say they're working on it before you can find their phone number.
I'd recommend them in that while they're struggling a little with staffing levels and Openreach issues, their processes and staff training are pretty good. Fast as fuck too.
If you had a choice between Virgin and HO it's a no brainer. Between CF and HO, it's probably a toss up.