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if it goes tit's up it's highly likely we will not pay them, quite happy to collate every email and a long list of errors and the corrections we had to do on their handywork plus huge gaps in activity and hand that to the magistrate as they will probably do a small claims against us.
They have already had 3k of aborted sale/purchase fee's and i have an email from 1st buyer that pulled out stating "the lack of action by your solicitor" as one of the reasons for doing so.
plenty of incriminating evidence from others saying 'but i sent that back in August, why are they asking for that now?' etc etc.would rather just move though and put this whole episode behind us.
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Definitely do this - complain about them, send in evidence to the ombudsman, and do it in advance of them trying to make a claim against you for ££.
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Mr_Smyth
t.o.
@CYOA
https://www.legalombudsman.org.uk/