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In fairness, most bad reviews I’d read back in the day said ‘they then fixed it’. Obviously given they’re shutting down, you can assume for £37.50 a wheelset they aren’t going to offer lifetime truing (clearly entirely reasonable). I think I got more than a bargain at c£50. But it’s all moot given their withdrawal from the market.
If you want quality wheels at quality prices, buy hand built from a reputable wheel builder. Otherwise see the ‘which wheelsets’ thread if you can only afford cheap factory built… Though personally I’d just browse the superstar rims selection (only 66% off..) and supply them to a local builder, or pick something relatively easy like 32 hole with 2x or 3x lacing and try it yourself.
Engineering101
Alot of the Google reviews for the superstar wheels are really bad, which put me off.
They're so so cheap, how and why?
Running and operating a CNC machine shop is quite expensive in the UK, alongside anodising, packaging and posting, it's all a fortune of money.... The vat officer is taking 20% too! ... how are they undercutting imported products, and why?
I can only guess they bought containers of rims/hubs/spokes and it still pays to build them into wheels, even if the return is miniscule?