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dbr
FYI, bike reservation tickets can be collected from TfL machines
pretty sure I have had experiences where that didn't work - a hell of a job to sort.
Outside London also recently had a failure to print out the reserved bike tickets.
Both instances were with West Coast - first time Virgin, second Avanti.
These days I tend to book the whole thing at a station ticket office so I have everything in my mitts and last thing I knew this couldn't be a TFL station.
Once through the hoops, West Coast and a bike are a great way to travel though.
FYI, bike reservation tickets can be collected from TfL machines