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https://www.bbc.co.uk/news/uk-scotland-edinburgh-east-fife-63990091
I know I sound like a 100-year old gammon saying this but "compensation culture" does annoy me:
The holiday firm has since agreed to pay Sian £1,436 in compensation for all the replacement items she had to buy - but she feels the disappointment and stress she felt during the holiday has not been addressed.
I spent three days in total in shopping malls and markets buying clothes and sun cream and all the things we needed
Sian Armour had to walk up a gorge in slippery jelly shoes
NickCJ
there is a bit of good news amongst all of that though:
Woman's luggage turns up five months after luxury holiday
https://www.bbc.co.uk/news/uk-scotland-edinburgh-east-fife-63990091