Behind the clamp; see pic
Sadly no luck, the ratchet ring is tight and the cable looks to be installed correctly.
I've taken a video of the shit mechanism, it behaves the same with or without any tension in the cable, ie. It's not 'clicking' into big ring so to speak.
https://youtu.be/7zOib9nVPh0
Let us know the diagnosis when u have it.
@miloas started
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Behind the clamp; see pic