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  • We have a BT master phone line socket in an awkward place on the window sill - I’d like for this to be moved into the cupboard with electrics etc. we can then run some cable from here for wired connections in more sensible places. Do I go through BT or through my service provider (zen internet)?

  • We have a BT master phone line socket in an awkward place on the window sill - I’d like for this to be moved into the cupboard with electrics etc. we can then run some cable from here for wired connections in more sensible places. Do I go through BT or through my service provider (zen internet)?

    This is called an NTE Shift. Your provider will charge you to do it, if they're sensible. If not you can get one by the back door by switching provider and requesting an appointment to move the NTE. And yes, get the latest version with the digital voice input as everything'll be going down taht route sooner or later.

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