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More insurance cagey-ness, apparently as its a multi-cover policy theyre refusing to disclose it as it includes details of other properties they are responsible for. I guess its a new policy since the takeover, which would at least mean we've not yet paid anything for it and so my earlier speculation cannot be true.
The request to sign and date the forms theyve already sent over has been refused again, on grounds of 'not obliged to do so'. This is going to be really fun.
jackbepablo
If this is the issue you may be in luck because you do have specific rights for information about insurance (except getting them to disclose kickbacks). Perhaps raise specific insurance queries as well?