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duncs
Scilly.Suffolk
The easiest way to do this is opt in to marketing communications and then just phone up and go straight through to the I want to leave part. In my experience you don't get to speak to anyone useful when you call them so there's no point in having a discussion with them.
Put that in motion and at some point a few days later someone will phone you to offer a deal.
My last renewal took about 20 minutes: 15 minutes on hold before I said I was leaving and then a brief call when someone called me and asked what I wanted to stay.