• I don't want to be a Debbie Downer, but you won't get a penny back from them. People with that attitude towards their work and other people's property have the same regard for moral integrity. At least you have the 10%.

    If you can get quotes and invoices for putting the stuff right, you could try an online money claim. I'm going through it with a non-paying customer and it's actually pretty straightforward. No idea if I'll actually get the money in the end but it's only cost me a couple of hundred quid, mostly just filling in forms.

  • Yeah folk like that dont give a fuck and often just fold the business and start again. Really shite way to do things.

  • A long time ago someone told me that if a builder has a year in their company name (particularly a recent year) you should stay well clear!

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