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RonnieOatmilk-
Apparently not, it'll get sorted in time but there's no conditions where they'll waive it.
I tried to go in via my old xbox 360 (got more menu items allowing you to reset passwords apparently) but that wasn't possible. I've also locked my account due to log-in failures so I'm going to wait it out in case the Game Pass on my One stops working!
christianSpaceman
Just had my new Xbox series x delivered. For the past couple of years, I've just been logged into my ms / xbox account on everything and I've absolutely no idea what the password is... And to reset it apparently takes 30 days!
I've got my One sat on the network, all logged in. Wondering if there's a way to change it from there. The Xbox app on my phone isn't logged in because I changed phones recently (and factory reset the old one)
The new console is just going to have to sit on the shelf for a month unless there's a way around this. Thinking about setting up a new profile, but then I can't cancel all the subscriptions on the old one without getting in. Upsetting.