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@mashton
Ah, you might have sparked an idea there.
I have a unifi Ap in the study, which is back hauled over the same cat5 cable to my UDM router.
Maybe the issue occurs when connected to that AP, because an issue with the cat5 cable. If I happen to have connected to one of the other two APs in the house, it might not recur.
I'll try disabling that AP next time I need to make a video call.