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You are also paying for the knowledge and experience of the staff to choose the right part based on the system(bike), that should have a cost.
Correct, also service base on the type of riding they do, if it’s a 15 years old Ridgeback whose original rims is showing wear, review in the next major service, if it’s a 2 years old road bike; replace.
I echoes other sentiments; too many bad experiences with poor workmanship resulting in a distrust in the UK market, especially in a bicycle shop.
edscoble
Is the bike chain 5,9,10,12 speed, some weird SRAM spec?
You are also paying for the knowledge and experience of the staff to choose the right part based on the system(bike), that should have a cost.
People know bikes here but could you choose the right valve to replace a damaged in a CH system?
Just because a punter has the internet doesnt mean they will source the right part (done it myself when I thought I could fix things myself then ended up paying for a plumber and the correct part anyway) skills knowledge and experience have a cost.