I got 99 problems but my WiFi ain't one

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Velocio in reply to @mashton

Symptom is that the outbound AV drops so we have 30 seconds of people telling us they can't see or hear us. Then the whole connection drops and eh entire home network loses internet connectivity until I reboot the UDM or wait a LONG time.

This was what happened on my network and turned out to be packet congestion and packet loss, caused by the Unifi Edge Security Gateway having insufficient cooling. It would seemingly trigger the Gigabit network port to switch from Gigabit to Ethernet, that was what dropped connections, and then it would come back up and restore. Sometimes it came up as Ethernet, sometimes as Gigabit.

Adding cooling to the Edge Security Gateway cured it... it's been rock solid since.

You may want to Google around and see if the UDM suffers overheating too. It seems Ubiquiti consumer gear is sensitive to heat.

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aggi in reply to @Velocio

Was there any way that you could check that this was what was happening, that it was down to packet loss caused by the USG rather than any other part of the network.

Some of my wired stuff occasionally drops out and I wonder if that is the reason.

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