• Mates have a big problem with EDF, yes large house, were paying around £3-700 pm depending on the month, just been amended to the new figures and looking like first direct debit of £1800 has already been started from their account, obviously can't get hold of them, and cancelling it with bank/provider could lead to credit issues. Had a smart meter for years, but its one that seems to go on the blink, could literally be as simple as the network the sim card is on doesn't have good signal as only sends sporadic outputs, often at a similar time to them making manual reports to supplier, which then contradict each other and mess up the process more.

    Read an interesting bit of paper from our own supplier (who is over 1 year now waiting for our meter/old energy 7 clunk click box to be removed) saying if there is no one in, they'll just break the door down, nice!

  • Well, if your mates bills were £700pm then £1800pm under new conditions doesn't sound off, so I don't really see what the problem is here as bills rise in October. If its an early SMETS1 Smart meter then they may want to get that changed, as a separate issue.

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