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Latest firmware for both the UDM and the switch?
Yep
What other devices are connected to the switch and which model is it?
Smart switch 5, I think. Just an RPi that is hardly ever used.
How long are the CAT5 runs approximately. UDM ——- Switch —— Video Call.
UDM - Switch is long, circa 20m
Switch to video call device is short, just a patch cable.
My Unifi network is rock solid in almost every way, except one massive, gaping, annoying problem:
Video calls, on Teams or Google Meet, run on both Linux or Win 11, are a disaster.
They connect fine, are fine for 5 mins or s and then, 90% of the time, crap out - bringing my network down with them.
Symptom is that the outbound AV drops so we have 30 seconds of people telling us they can't see or hear us. Then the whole connection drops and eh entire home network loses internet connectivity until I reboot the UDM or wait a LONG time.
I have no idea what is happening.
The home office, where this is generally experienced, is a LAN connection via 5 port smart Unifi switch to the UDM, over cat 5 cable.
Does anyone have any ideas?