-
Symptom is that the outbound AV drops so we have 30 seconds of people telling us they can't see or hear us. Then the whole connection drops and eh entire home network loses internet connectivity until I reboot the UDM or wait a LONG time.
This was what happened on my network and turned out to be packet congestion and packet loss, caused by the Unifi Edge Security Gateway having insufficient cooling. It would seemingly trigger the Gigabit network port to switch from Gigabit to Ethernet, that was what dropped connections, and then it would come back up and restore. Sometimes it came up as Ethernet, sometimes as Gigabit.
Adding cooling to the Edge Security Gateway cured it... it's been rock solid since.
You may want to Google around and see if the UDM suffers overheating too. It seems Ubiquiti consumer gear is sensitive to heat.
You are reading a single comment by @Velocio and its replies.
Click here to read the full conversation.
Velocio
aggi
My Unifi network is rock solid in almost every way, except one massive, gaping, annoying problem:
Video calls, on Teams or Google Meet, run on both Linux or Win 11, are a disaster.
They connect fine, are fine for 5 mins or s and then, 90% of the time, crap out - bringing my network down with them.
Symptom is that the outbound AV drops so we have 30 seconds of people telling us they can't see or hear us. Then the whole connection drops and eh entire home network loses internet connectivity until I reboot the UDM or wait a LONG time.
I have no idea what is happening.
The home office, where this is generally experienced, is a LAN connection via 5 port smart Unifi switch to the UDM, over cat 5 cable.
Does anyone have any ideas?