I hate

Similarly

Royal Mail updating the tracking 3 days in a row with "could not gain access to the property" when the regula postal worker managed just fine.
The issue is you don't want to say "couldn't get enough parcels put today, so skipped this one"
Because metrics.

I had a dhl parcel coming from spain and it arrived in the uk at 10am and they still had it as being delivered that day so I was already assuming it would be the day after but to my surprise someone from dhl at gatwick emailed me to say "it's arrived late, is tomorrow fine for delivery?" giving me yes as pretty much my only option to respond with.

so far can't be mad with the service but then I get an email "your parcel reschedule request has been accepted". the cheeky cunts entered it into the system that I swapped the dates so if I wanted to contest it not arriving in the window (it was a 2 day express service) it would look like I asked them to do it.

I got my parcel just fine but the fucking cheek of it.