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  • Amazon claiming they attempted to deliver a parcel to work at 3am so they can claim to hit their suggested delivery date then bringing it a day or two later during working hours

  • Similarly
    Royal Mail updating the tracking 3 days in a row with "could not gain access to the property" when the regula postal worker managed just fine.
    The issue is you don't want to say "couldn't get enough parcels put today, so skipped this one"
    Because metrics.

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