You are reading a single comment by @damitamit and its replies. Click here to read the full conversation.
  • Did you know the UK distributor does a hub exchange service? (if the hub was bought in the UK)

    You send them the hub and they send you a factory reconditioned unit for £25. This is the reply I got when I emailed them in March...

    Exchange Unit SP hub options offered via Ison:
    
    (Note: All exchange units are pre-used hubs that have been factory serviced and re-conditioned, and are supplied in poly bags.)
    
    1) Exchange unit option:
    
    Total of £25.00 including freight and VAT to end user for the exchange service.
    
    (Customer must send us back their old hub first ‐ at their cost)
     
    
    2) Option: complete service including wheel re‐building.
    
    Customer to package their wheel into 1 box (keep the tyre fitted to reduce damage):
    
    
    a) Send back to Ison ‐ Ison will strip and re‐build with PG spokes and return:
    Total exchange hub and re‐build ‐ including PG spokes and return freight: £45.00 inc. VAT
    b) Option for DB spokes ‐ add £5.00 inc VAT
    c) Option for Ison to arrange collection of wheel ‐ add £10.00 inc VAT
    
    So… for example:
    
    If customer has PG spoke wheel ‐ and cannot easily arrange strip and re‐build and return freight…
    
    If they can put the wheel into a box… then we will arrange collection, strip, replacement hub, re‐build with PG
    
    spokes and return freight.
    
    Total including Tax: £55.00 GBP
    
About

Avatar for damitamit @damitamit started