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@Ramsaye
None, they started with spiel about how i had just been migrated to the new account platform but not to worry, everything would stay the same. When i pointed out the change to the DD the guy was clearly thrown. Kept going on hold for ages while he pulled people in to look at it. We agreed that upping the DD to £113 was more reasonable for the coming cold and price hikes and the money was back in my account 2 days later. At the time i had just moved money to pay for a holiday and the money was back in my account in time to pay for it but in any normal month that could have been a big problem.