I hate

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Greenbank in reply to @Alf0nse

British Gas are an utter garbage organisation.

They emailed us to say that we'd cancelled our DD. We haven't.

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Ramsaye in reply to @Greenbank
They upped my DD slightly without warning. Took hours talking to customer services to get it back. I was in credit at the time.

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Rich_G in reply to @Ramsaye

Fuuuuk. That's a bit of a rapid increase.what was there excuse ?
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Greenbank in reply to @Ramsaye

Oof.

Ours has moved up to roughly what I expected, so no need to speak to them at all yet, but I get notifications of every DD going out on my phone so I'd spot something like that instantly I'd hope.

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