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Sure but the way it's being handled...
20% of holiday cut but 30% refund so effectively only 10% discount. No early check-in on the Tuesday so I can't get into our accommodation until 4pm (!). No late checkout on the Friday to accommodate for lost time. No refunds on activities booked, just rearrange which doesn't work with 20% less time.
They'd also already communicated that it would be open.
I'm in an ok spot as it's only an hour by car but some people are saying they've got trains booked or flights with relatives coming in etc. Madness to ask people staying either side of the day to fuck off then come back. It's not like there's anything open for them to go and do for 24 hours.
It's fucking mental. Also they're offering no early check-in Tuesday so we can't get into our lodge until 4pm. They're also not currently allowing people to change activities they had booked on Tuesday.
The comments on Twitter are universally negative.
Corporate grief is well fucking shit.