• Hey I’d be interested to know if this the issue with your shifter cos I’ve never had this part fall off any other shifter that I own or have owned, wondering if this is a fault with GRX shifters

  • So, 5 months on, warranty claim was successful. Retailer received credit from Shimano and has passed it on to me. It's at trade amount, so doesn't compensate for what I had to pay to get a new shifter, but it's something. They didn't say what the fault was.

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