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Phoned this morning. They said they can see no reason why the case should now stay open as I've done everything I could possibly do. Then the system wouldn't let them close the request!
It's still going to be a fortnight between the sale and me getting my grubby hands on the cash all because of an impatient and or stupid buyer....
More fucking ebay bullshit this week.
I sold a bag last Tuesday (30th August) Being that RM were striking on Wednesday and I tend to be fairly swift about shipping stuff I sent with Evri on Wednesday afternoon (still less than 24 hours after the sale)
Evri tried to deliver on the Saturday but apparently no one was home.
On Tuesday this week I get an 'item not received' request with the buyer stating 'hi, please advise where the bag is'.
Not a 'Hi, would you mind chasing this up?' or maybe checking the tracking number; no, straight in there with the request; funds on hold until resolved!
So I politely respond that the tracking indicates that redelivery may well be attempted the next day.
No response.
I message again the next day to confirm item is out for delivery. No response.
Item gets delivered.
I message again to say 'Hey, ebay are holding my funds, I've really done all I could do to get you this item as fast as possible, would you mind closing the request'?
NOTHING.
Ebay tell me I have to wait until September 14th for the case to close automatically in my favour.
So the money is basically held for two weeks from when I sent the item.
TL;DR what we all know already; ebay buyers suck, ebay sellers suck, ebay are cunts.