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Counter argument: the regulator is there to ensure the market works, not that consumers are protected. Hence why it has utterly failed over the last two years to prevent what is now an utter catastrophe for consumers and businesses.
So-called competition has cost the taxpayer a fortune and channelled money into the hands of private shareholders. It has has done nothing to improve efficiency and has ultimately had no benefit for the consumer.
Counter argument: the general public have also liked the choice, new entries and lower prices that a diverse range of suppliers have offered in the past decade.
Whether that has been built on shakey foundations, possibly, and OFGEM have come in for criticism but it has meant very low consumer prices until now.
Can’t have it both ways, either higher prices under a large conglomerate who never changes, is slow to act and has no incentive to do better or allow competition but then take the rough with the smooth