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  • So moved to keeping the PT + bike assemblers on call for punctures and not use the FT guys for them unless absolutely needed.

    We partially do that, the shop floor staff are more than capable of fixing punctures allowing us to do the bigger jobs in a timey manner, however doesn't mean the mechanics will not do punctures anymore, we always going to do them especially the bigger Tern GSD jobs that a regular occurrence in Dulwich.

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