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Cupcakes in reply to @tbc

You can't restore deleted files after they’ve been removed from the site collection recycle bin—either by manual delete or by emptying the recycle bin. A SharePoint site collection administrator may be able to view and restore those deleted items.

https://support.microsoft.com/en-us/office/restore-your-onedrive-fa231298-759d-41cf-bcd0-25ac53eb8a15

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tbc in reply to @Cupcakes

Thank you but the restoring instructions in your link seems to only apply to the 'My Files' part whereas the document I created/deleted was in a shared library.

I had already emailed our IT support (before posting here - I was impatiently waiting for a reply) but he didn't know - though he's pretty good and will probably look into it. Though I think I'm going to just start again.

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Cupcakes in reply to @tbc

Ah, how frustrating! Hope it isn't too much of a chore to start over.

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