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You can't restore deleted files after they’ve been removed from the site collection recycle bin—either by manual delete or by emptying the recycle bin. A SharePoint site collection administrator may be able to view and restore those deleted items.
Cupcakes-
Thank you but the restoring instructions in your link seems to only apply to the 'My Files' part whereas the document I created/deleted was in a shared library.
I had already emailed our IT support (before posting here - I was impatiently waiting for a reply) but he didn't know - though he's pretty good and will probably look into it. Though I think I'm going to just start again.
tbc
I've just spent a few hours working on some exam results analysis in Excel that's saved in OneDrive, and then accidentally deleted it while trying to tidy up the other documents that I had incorporated into it.
It's not in the OneDrive Recycle Bin or the second stage Recycle Bin - it seems things get instantly deleted from there.
Is it completely gone, or will the IT guys have some sort of permission to access deleted folders that I don't?
Also why the fuck would you set it up to instantly delete things permanently in a application which is supposed to help backing things up and stop things from being permanently lost?